Online shopping for trendy clothes is convenient, but it can be risky when you stumble across unfamiliar stores like Kwabey. With its affordable prices and bold claims, many shoppers are asking: Is Kwabey legit or a scam? In this SEO-optimized guide, we dive into Kwabeyās operations, customer reviews, and potential red flags to help you decide if itās safe to shop there. Letās uncover the truth and explore safer alternatives.
What Is Kwabey?
Kwabey is an online clothing store based in Ludhiana, Punjab, India, operating since 2020. It sells casual apparel like T-shirts, joggers, and shirts, targeting budget-conscious shoppers. According to its website (kwabey.com), Kwabey has served over 1 million customers and offers a user-friendly shopping experience.
Here are the key details about Kwabey:
- Business Name: M/s Ciarr Industries Private Limited
- Address: 11/14 Deshmesh Colony, Main Rd Noorwala, Kakowal, Basti Jodhewal, Ludhiana-141007, Punjab, India
- Contact: Email (care@kwabey.com), Phone (7303903904)
- Return Policy: 7-day returns with refunds to wallet or original payment method
At first glance, Kwabey seems like a legitimate e-commerce platform. But is it trustworthy? Letās examine the evidence.
Is Kwabey Legit?
To determine whether Kwabey is real or a scam, we analyzed its operations, customer feedback, and third-party reviews. Hereās a breakdown of what we found.
Signs Kwabey Is Legit
- Physical Address and Contact Info: Kwabey provides a verifiable address in Ludhiana and a working phone number, which adds credibility.
- Functional Website: The site is secure, with clear product listings and payment options.
- Social Media Activity: Kwabey is active on Instagram, engaging with customers, though response times can vary.
- Some Positive Reviews: A few customers on platforms like Trustpilot praise Kwabeyās affordable prices and decent quality.
Red Flags That Suggest Kwabey Could Be a Scam
Despite some legitimate aspects, several concerns raise doubts about Kwabeyās reliability:
- Negative Customer Reviews: On Trustpilot and MouthShut (rated 1.9/5), customers frequently report:
- Undelivered orders, with delays lasting months.
- Poor-quality products, such as thin fabrics and low-quality prints.
- Refund issues, with delays or credits only to a Kwabey wallet.
- Scam Warnings: Websites like AvoidScam.us and Scam-detector.com label Kwabey as potentially fraudulent, citing copied product images and lack of transparency.
- Unverifiable Registration: The business name, M/s Ciarr Industries Private Limited, has no public records on platforms like the Ministry of Corporate Affairs, raising questions about its legal status.
- Customer Complaints: Platforms like VoXya and Complaint Room list grievances about non-delivery, poor service, and refund difficulties.
Customer Experiences: What Shoppers Say
Customer feedback is crucial for assessing Kwabeyās trustworthiness. While some shoppers report positive experiences, the majority highlight serious issues:
- Positive Feedback: A small number of customers appreciate Kwabeyās low prices and satisfactory quality for casual wear.
- Negative Feedback: Common complaints include non-delivery, substandard products, and unresponsive customer service. Trustpilot reviews often describe Kwabey as āscammersā and warn about wallet-only refunds.
These mixed reviews suggest that while some orders may be fulfilled, the risk of a poor experience is high.
How to Shop Safely on Kwabey
If youāre tempted to try Kwabey, follow these tips to minimize risks:
- Research Recent Reviews: Check platforms like Trustpilot or MouthShut for the latest customer feedback.
- Use Secure Payments: Opt for credit cards or UPI for better refund protection.
- Start with a Small Order: Test the service with a low-value purchase before committing to larger orders.
- Understand the Return Policy: Be aware of the 7-day return window and wallet refund terms.
- Test Customer Support: Contact care@kwabey.com or 7303903904 to verify responsiveness before ordering.
Conclusion: Should You Shop at Kwabey?
So, is Kwabey legit or a scam? The answer isnāt black-and-white. Kwabey is a real company with a physical address and operational website, but its legitimacy is questionable due to widespread customer complaints, scam warnings, and unverifiable registration. While some shoppers have positive experiences, the risks of non-delivery, poor quality, and refund issues are significant.
For a safer shopping experience, we recommend exploring trusted alternatives like Myntra, Ajio, or Flipkart. If you choose to shop at Kwabey, proceed with caution and follow our safety tips to protect yourself.
Have you shopped at Kwabey? Share your experience in the comments below to help other shoppers!

Founder of EarningReview.com
Ankush is a passionate digital explorer and the mind behind EarningReview.com. He reviews trending earning apps, websites, and games to help you find legit ways to make money online. His mission? To save your time and protect you from scams.