IndiaLends Review: Real or Fake?

In the fast-evolving world of digital finance, platforms like IndiaLends promise quick and easy access to personal loans, credit cards, and financial tools, making them appealing for those needing urgent funds. Launched in 2013, IndiaLends claims to be a leading digital lending marketplace in India, connecting borrowers with over 70 lenders to secure affordable credit.

With features like instant loan approvals and free credit score checks, it has attracted millions of users. However, mixed user reviews, including allegations of poor customer service and scam-like practices, raise questions about its reliability. This review explores IndiaLends’ features, pros, cons, and legitimacy to determine if it’s a trustworthy platform or a potential scam, helping you make an informed decision.

Features of IndiaLends

IndiaLends, accessible via indialends.com, offers a range of financial services designed to simplify borrowing and credit management:

• Personal Loans: Provides loans up to ₹50 lacs with interest rates starting at 10.25%, with tenures from 1 to 5 years, and disbursal within 24-48 hours (IndiaLends).
• Credit Cards: Partners with top banks like ICICI, HDFC, and SBI to offer tailored credit card options (Google Play).
• Free Credit Score Check: Allows users to check their CIBIL score for free, with detailed analysis and tips to improve it (BuddyLoan).
• EMI Calculator: A tool to calculate loan EMIs based on amount, interest rate, and tenure, aiding financial planning.
• Mobile App: Available on Google Play and App Store, offering a seamless interface for loan applications and credit management.
• Partnerships: Collaborates with over 70 RBI-approved lenders and NBFCs, ensuring a wide range of loan options (NoBroker).
• Value-Added Services: Includes big-data analytics, credit risk assessment, and automated workflows for lenders, enhancing loan processing efficiency (Crunchbase).

Pros of IndiaLends

• Fast Loan Disbursal: Users report loans credited within 24-48 hours, ideal for emergencies (IndiaLends).
• Wide Lender Network: Partnerships with over 70 lenders provide multiple loan and credit card options, increasing approval chances.
• Free Credit Score Access: The free CIBIL score check is a valuable tool for financial planning (BuddyLoan).
• RBI Approval: Listed among top RBI-approved loan apps for 2025, indicating regulatory compliance (OneNDF).
• User-Friendly App: The mobile app is praised for its ease of use and comprehensive financial management features (Google Play).
• No Collateral Required: Offers unsecured loans, making it accessible to those without assets (IndiaLends).

Cons of IndiaLends

• Negative User Reviews: Some users on MouthShut (2.87/5 rating) and Justdial report poor customer service, harassment, and unmet loan promises.
• Scam Allegations: A 2018 MouthShut review called it a “fraud” for failing to deliver loans, and a 2017 Glassdoor review alleged unethical practices.
• Suspicious Messages: A 2024 Reddit post flagged a potential scam SMS linked to IndiaLends, though it may involve misuse of the company’s name.
• Limited Transparency: While RBI-approved, details about internal operations and customer grievance resolution are sparse.
• Variable Interest Rates: Rates can vary significantly (10.25% to higher), depending on credit profiles, which may surprise some users (IndiaLends).
• Processing Fees: Fees range from 1.5% to 6%, which can add up, and additional charges may apply for late payments (Google Play).

Legit or Scam?

IndiaLends is likely legitimate as a digital lending platform, but it’s not without issues:

• Evidence of Legitimacy: Founded in 2013 by Gaurav Chopra, IndiaLends is registered as GC Web Ventures Private Limited and has raised $32.7M from investors like ACP Partners and AMEX Ventures (Crunchbase). It’s listed among RBI-approved loan apps for 2025 by OneNDF and NoBroker, and partners with over 70 RBI-approved lenders, including InCred and IIFL Finance (IIFL). Its apps are available on official stores, and it has served over 20 million customers across 400+ cities (LinkedIn).
• Positive Feedback: Users praise fast disbursals (e.g., loans in 3 days) and the app’s usability, with comments like “excellent experience” and “highly recommended” (IndiaLends). Its selection for Google’s Launchpad Accelerator Program in San Francisco adds credibility.
• Concerns: Negative reviews highlight issues like harassment, unmet loan promises, and poor support. A 2018 MouthShut review labeled it a fraud, and a 2017 Glassdoor review alleged employees were forced to make false promises. A 2024 Reddit post raised concerns about a suspicious SMS, though it’s unclear if IndiaLends was directly responsible.
• Regulatory Context: While IndiaLends is RBI-approved, the digital lending sector has faced scrutiny, with a 2022 Times of India article noting a boom in scam apps alongside legitimate ones like IndiaLends. This suggests users must remain vigilant.

IndiaLends is not a scam in the sense of being a fraudulent operation, but its customer service issues and occasional reports of unethical practices indicate it may not be fully reliable for all users.

Real or Fake?

IndiaLends is real as a company and platform. It’s a registered entity, operational since 2013, with a verifiable presence in Gurugram, India, and significant funding (PitchBook). Its apps are available on Google Play and App Store, and it’s recognized as an RBI-approved loan app (OneNDF). Positive user experiences, such as fast loan disbursals and useful credit score tools, support its legitimacy.

However, concerns about reliability persist due to negative feedback. MouthShut (2.87/5) and Justdial reviews mention harassment and unmet expectations, and a Reddit post suggests potential misuse of its name in scams. A 2017 Glassdoor review alleged unethical practices, though this is dated. Compared to platforms like Bajaj Finserv or MoneyTap, IndiaLends has more mixed reviews, indicating variability in user experience.

The platform is real but not without flaws, as its operational issues and customer complaints suggest it may not always deliver a seamless experience.

Conclusion

IndiaLends is a real digital lending marketplace with a strong foundation, including RBI approval, significant funding, and partnerships with top lenders. Its features, like fast loan disbursals, free credit score checks, and a user-friendly app, make it appealing for those seeking quick financial solutions. However, negative reviews about poor customer service, harassment, and potential scam-like practices raise red flags, suggesting it may not be reliable for everyone. While it’s not a scam, users should approach IndiaLends with caution, thoroughly researching terms and verifying lender details before applying. For a safer experience, consider alternatives like Bajaj Finserv, MoneyTap, or direct bank loans, which have more consistent positive feedback. Always prioritize platforms with transparent practices and strong customer support to protect your financial well-being.

Ankush Sheoran

Founder of EarningReview.com
Ankush is a passionate digital explorer and the mind behind EarningReview.com. He reviews trending earning apps, websites, and games to help you find legit ways to make money online. His mission? To save your time and protect you from scams.